Thanks for your purchase.

Please follow the steps to claim your headphones.
If your claim is successful, your headphones will be dispatched within 28 days.

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Product details

Delivery details

All done

Enter IMEI

Enter your phone's IMEI number below. You can find it on the side of the box it came in, or by dialling *#06#
Your IMEI is a 15 digit number without other characters like slash “/”, plus “+”, minus “-” or spaces etc...

The claim process should take no more than 3 minutes

IMEI number (show me)


Enter IMEI

The offer only applies to the first 1,500 customers who have completed a valid claim. Customers must purchase an Xperia™ XZ1 from Carphone Warehouse direct sales channels, on and between 19th October 2017 and 31st October 2017, to claim.

Open to residents of the UK aged 18 or over. Purchase and Internet access required. Opening date for claims is 20th November 2017. Closing date for receipt of claims is midnight 17th December 2017. To claim, go online with your IMEI number, proof of purchase and register. Limited to one claim per Xperia™ XZ1 handset.

Headphone colours are limited. Customers who return the device because of a change of mind are not eligible. Keep receipt/ online confirmation.

For full terms and conditions visit Promoter: Sony Mobile Communications AB (of 221 88 Lund, Sweden).